CCN Blogs | 07 August 2023
Level Measures, our joint research report in partnership with Localis, exams some of the key challenges facing neighbourhood service delivery – a function which is crucial to the success of topical policy goals such as levelling up and pride in place.
The research reinforces how the ecosystem of public services need to work closer than ever before to lead and define what levelling up means locally. And to support this, the relationship between the public, third and private sector has never been more significant; by combining policy, principles and best practices, local councils will be better placed to create modern, quality and sustainable public services which will be fit-for-purpose.
Seven principles of placemaking
The research uncovered seven prevalent themes from which the underlying principles for a modern public service integration agenda can be discerned:
From fiscal constraints to social value
Level Measures outlines several policy recommendations, including the need for councils to receive long term revenue support for vital neighbourhood service provision. The consensus was that funding for levelling up should be included in a single placemaking budget instead of through capital competitions, which are widely recognised as inefficient and ineffective. Realistically, placemaking budgets should be multi-year, with a five-year budget considered the minimum to plan service delivery and levelling up.
In parallel, councils would benefit from forming placemaking boards with local partners, including from the third and private sectors, and key stakeholders to gain input into their strategy and delivery. Piloting the provision and delivery of these budgets is equally important, with a long-term goal of establishing ‘whole-place budgets’ that have been repeatedly proposed over the years.
Throughout local service delivery there are numerous examples of pioneering best practices that put residents first and maximise the power of neighbourhood services to boost pride in place. By working in partnership, helping to integrate public services, delivering better outcomes could be taken to the next level.
Strategic Partnerships Director, Local Public Service, Capita
To read more, download the full Level Measures report at: https://www.capita.com/reports/level-measures-modern-agenda-public-service-integration